Payment Policy

1. Long-Term Services — Monthly Retainers & Campaigns

For recurring services such as Social Media Management, Digital Marketing, SEO, Performance Marketing, or any monthly retainer-based projects:

• A 50% advance payment is required before the project begins.
• The remaining payment will be billed and payable monthly as per the agreed service plan.
• Monthly invoices must be cleared within the agreed payment timeline to ensure uninterrupted services.

2. Short-Term Projects — Fixed-Scope & Web Design

For one-time projects such as Website Design, Branding, Logo Design, Graphic Design, Content Creation, or any fixed-scope assignment:

• A 50% advance payment is required before work commences.
• The remaining 50% payment is due upon project completion and before final files, website, or deliverables are handed over.

3. Project Termination — Notice & Dues

Either party may terminate the agreement by providing 15 days' written notice.

• Payment for all work completed or currently in progress up to the termination date will remain payable.
• Any advance payment made is non-refundable.
• Any outstanding invoices must be settled before project closure.

4. Refund Policy — Non-Refundable Advances

All advance payments made to Social Edge are non-refundable. Since our services involve time, strategy, design, and resource allocation from the start of the project, refunds will not be provided once work has commenced.

5. Payment Methods

Payments can be made through:

• Bank Transfer (NEFT / RTGS / IMPS)
• UPI (Google Pay, PhonePe, Paytm, BHIM)

Payment details will be shared on the official invoice.

6. Late Payments — Timelines & Deadlines

Invoices should be paid within the due date mentioned on the invoice. Delayed payments may result in temporary suspension of ongoing services and delay in project deliverables.